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Frequently Asked Questions (from Faculty and GTAs)
**Each August the CTE offers workshops for
new faculty and GTAs that are designed to provide familiarity with Mason’s
students and culture and to help with teaching issues that might arise
throughout the year. As a part of
these workshops, we pass out notecards and ask participants to write down
questions they have for us. The
following FAQs represent the most common questions we receive, and we have
developed answers that we hope will be of some help. If you are searching for information that we have not
provided here, please let us know!
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How
do I get students to understand and retain dense or abstract concepts?
This question is one that is fundamental
for all teachers. One of the best
techniques for accomplishing this tremendously big, but vital, goal is active
learning. Instead of simply
explaining the concept, try allowing students to construct the concept
themselves. Give them the pieces
of the puzzle and let students put them together themselves. One colleague who teaches about
evolution sets a number of skulls on her desk and allows students to ask any
question they want as they begin to theorize the nature of the change they see. Ken Bain, in his book What the Best
College Teachers Do (available to check out at the CTE library), discusses
a math professor who has his students essentially “invent” calculus by showing
them a real-world problem and asking them to figure out what information they
need to solve it (102-03). In
short, when students are asked to actively figure out solutions, not only do
they understand these concepts better, but they also retain what they have
learned. http://cte.gmu.edu/Teaching/active&collaborative.html

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How
do I construct effective assignments and exams?
As with syllabus design, the first question
you will need to answer is “What do I want my students to ultimately learn in
this class?” Assignments and exams
should further these goals. Thus,
authentic assignments that allow students to engage in the work of the
discipline are often much more effective than exercises that encourage summary
or more cursory kinds of analyses. By the same token, exams that allow students to synthesize concepts
using critical thinking skills (essay/short response exams) often engender
student learning more than exams that stress rote memorization. This is not to say that some
memorization isn’t important for some of the work that happens in your classes,
but it shouldn’t be the sole focus of your assignments and exams. http://cte.gmu.edu/Teaching/student_evaluation.html

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How
do I improve my lecturing style?
The answer to this question depends on what
you mean by “improve.” If you mean
improving on your basic presentation skills, then this takes a bit of
practice. Please don’t expect to
be perfect on your first try! You
can also come see us at the CTE for tips on lecturing, and we would even be
happy to come observe your class and to offer confidential feedback. If, on the other hand, you are
searching for ways to improve student learning through your lectures, then try
to focus on engagement. Stopping
frequently to ask questions that require critical thinking is one
tried-and-true method for doing so. You can do this either by facilitating a class-wide discussion, or you
can break up students into small groups and have them construct answers to your
questions before reporting back to the class. Another technique to think about has to do with choosing
what material you will cover in the lecture. Make it interesting, fun, engaging. For example, if you are talking about
politics in post-revolutionary America, will you start with an outline of the
arguments in the Federalist papers (certainly a possibility), or will you start
with the deadly duel between Alexander Hamilton and Aaron Burr and then work
your way into the political clashes (and personal proclivities) that led to
this duel? http://cte.gmu.edu/Teaching/engaging_discussion.html

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I’m
worried about classroom management. How do I handle difficult issues (sleeping in class, texting, behavioral
issues, etc.) that come up during the semester?
Establishing clear expectations,
guidelines, and consequences in your syllabus is the first and most important
line of defense in classroom management. Clarity and consistency will help avoid many problems before they
occur. One thing to keep in mind
as you establish these guidelines is that it is always easier to set a strict
policy and allow for leniency when it is warranted then it is to go the other
way. Also, you will want to think
about how your teaching persona affects the dynamics of the class. What will you have your students call
you? What will you call them? How will you dress? These are just a few of the questions
that all teachers must ask themselves as they make choices regarding their role
as classroom facilitator. http://cte.gmu.edu/Teaching/classroom_mgmt.html

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How
do I grade fairly and consistently?
It is important to note from the outset
that grading and assessment should always be tied to student learning. But even if we espouse this philosophy,
how do we grade in a consistent, fair way? This is a matter of setting expectations early (in the
syllabus) and following through on these expectations each and every time you
grade. Make sure your guidelines are clear and make sure your students
understand how they will be assessed. Allow them to ask you questions about your grading criteria; help them
to understand why you have established these expectations. Rubrics can really help with ensuring
consistency with grading; we would be happy to discuss using or designing your
own rubrics with you. Even if you
don’t choose to use a rubric, you should think about your goals and establish
evaluation criteria for each assignment before setting out to grade.
Such policies will also help to prevent
students from complaining to you about their grades or trying to negotiate for
a better grade. If this happens,
you can point them to your guidelines and explain that you need to be fair to
all of your students. If you are
not the instructor of record, then you should consult with your faculty member
about how he or she wants to handle such complaints. http://cte.gmu.edu/Teaching/student_evaluation.html

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How
do I teach controversial subjects in 1) a diverse classroom and 2) to
undergraduates?
The answer to both of these questions is to
do so carefully and with empathy. The great thing about teaching in college is that we have the academic
freedom to discuss any number of issues that some might deem
controversial. To have a
productive conversation about these issues, though, you need to be aware that
you will have students who feel passionately about all sides of the issue. The key is to maintain a scholarly
tone. Have them bring in research
to reinforce their ideas. Talk to
them about the approaches different scholars in your field have taken to the
issue. Use the subject as a
teachable moment about professionalism and decorum for your field. Above all, it is important to maintain
a respectful environment where all logically supported arguments are
valued. There will be times,
however, when a student might say something that is illogical, based on
emotion, or simply incorrect. In
order to retain the sense of scholarly professionalism you have worked so hard
to build throughout the conversation, try to remain objective but—at the
same time—to hold students accountable for their views. Show them that unless they have
concrete evidence to bolster their points, their ideas will not be taken as
seriously as those that are well supported by other members of the field. This is tricky territory, but these
kinds of conversations can make for some very productive and engaging classroom
moments.

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How
do I create a group feeling in large classes of different student populations
(across levels of ability and interest) and teach to them all?
Large classes definitely present a
challenge in terms of student engagement, yet we know that student engagement
is necessary for the learning process to take place. One thing that could help is to frequently divide the class
into small groups (and to switch groups throughout the semester) and ask them
to work on solving a problem or to construct an argument to help explain an
issue, etc. Also, ask for frequent
feedback from the class to gauge the success of your techniques. This feedback could take the form of
one-minute papers (completed at the end of a class period as a way to comment
on the day’s activities), informal midterm evaluations, or a combination of the
two. http://cte.gmu.edu/Teaching/large_classes.html

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What
do I do about students who tend to dominate class discussions?
Learn to deflect non-relevant questions or
discussions that threaten to derail your content; for example, “That’s an interesting
point, but not what I was getting at/trying to get the group to discuss/central
to our goal today.” Talk to dominators outside of class
– e.g., you value their input, but you need help in hearing the views of
others. If they really don’t understand classroom etiquette, set
up a cue to let them know when to talk. If they are much more experienced
or prepared than other students, give them an advanced role – help lead
discussions, etc.

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What
do I do about students who are doing very well on written assignments but who
never participate in class discussions?
Ask them to bring a list of questions they
had about a reading assignment to class to use as prompts. Use active reading (what they liked,
didn’t like, had questions about, made them think or connect). Start students with a discussion
question in small groups, then report and discuss their answers using
spokesperson. Move students into a
circle or a bunch (this is especially effective if you are teaching in a large
room where students will spread out if given the choice). Have students partner to answer a
question, solve a problem, or analyze an argument, then share with the larger
group. Have students brainstorm a
list of answers to a prompt on paper, then add to a growing list on the board. Ask students to solve an issue,
and leave the room and give them a short period of time to present a solution
or solutions to you when you return. This is particularly effective if the students tend to focus on
impressing you instead of conversing with each other. You can also set the expectation for participation the first
week of class by having students work in groups, introduce themselves to the
class, and including language on your syllabus. http://cte.gmu.edu/Teaching/student_evaluation.html#assessing

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What
do I do if I catch a student cheating or plagiarizing?
Sadly, academic dishonesty is on the rise
in universities all across the country. If you are the instructor of record, you should have clear policies
regarding academic dishonesty in your syllabus. Respond accordingly and then submit the case to the Honor
Committee, which is affiliated with the Office of Academic Integrity. If you are a TA for someone, consult
the faculty member immediately with your concern and your evidence. For more information, see http://academicintegrity.gmu.edu/honorcode/

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What
do I do if students ask questions I don’t know the answer to?
First and foremost, it is okay to admit
that you don’t know the answer to a question. No one can be expected to know everything; it is
impossible. Instead, if this happens,
try to see such a moment as an opportunity to model critical thinking skills
for your students. Theorize
possible answers, ask students what information they might need to answer the
question effectively, research the answer before the next class meeting, and
cite your sources for your students. Some faculty members ask the students to bring in answers to each
others’ questions for participation points. For more suggestions, stop by the CTE library and check out
Therese Huston’s great book Teaching What You Don’t Know.

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worried about my level of self-confidence. How do I gain the respect of my students?
By virtue of the fact that you are teaching
a class at a university like Mason, you will already have a baseline of respect
from students when you enter the classroom. They implicitly understand that you are teaching the course
because you are qualified to do so—and, make no mistake, not only are you
qualified, but you know much more about your field than they do. They want to learn from you. The key now is to maintain this level
of respect. To do so, you must
keep them engaged, you must have clear expectations and the students must see
that you are invested in helping them learn. Generally speaking, if you show them respect they show you
respect in turn.

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How
do I handle students in my current classes who were challenging last semester?
First, what kind of challenge did they
present? Academic? Behavioral? Remember that this is a new semester, and perhaps things
will be different simply because it is a new class with new people, etc. Maybe time has resolved the issues the
students were having last time. Admittedly, this is an idealistic answer. If there is any indication that the students are acting
similarly, then something needs to be done very early in the semester to
prevent repeating the challenges of the previous semester. Perhaps you could set up individual
meetings with each student during your office hours to discuss the
behaviors/academic issues. Ask
them what their goals are for the course, but—at the same time—be
very clear about your expectations for professionalism in the classroom.
http://cte.gmu.edu/Teaching/classroom_mgmt.html

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How
do I balance my teaching or TA responsibilities with the demands of my graduate
work?
The easy, and overly pat, answer is that
having outstanding time management skills is absolutely crucial. But you already knew that. The more nuanced answer is that this is
something with which you will be wrestling throughout your academic
career. This is one of the biggest
struggles for faculty members as well (with the element of service activities
added to the mix). Remember the
mantra: you are graduate students
first. Never give your teaching or
your research short shrift, because both are essential parts of your
professional development, but try also to avoid getting bogged down in “busy
work.” Ask yourself whether your
students actually need a 20-page study guide for the exam or whether an
in-class review session that will help develop both their study and note-taking
skills will be sufficient. Along
the same lines, do you really need to produce a lengthy outline for all the
books you are consulting for your dissertation, or will paragraph-length
annotations be acceptable? Prioritizing is perhaps the most important skill to develop as you
navigate the choppy waters of graduate school.

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I am
very close in age to my students.
How do I establish boundaries?
Professionalism, professionalism,
professionalism. You are either
the instructor of record for or involved in instructing a class in a
university. In other words, it is
your job to be their teacher, not their friend. Make this very clear in every facet of your classroom
interactions with your students. Strive for professionalism in your dress, behavior, preparedness, etc. This is in no way to suggest that you
need to be aloof or mean in the classroom (doing so would definitely NOT
facilitate student learning), but friendships will have to wait until the
student is no longer in a classroom with which you are affiliated. This is both a practical and a legal
concern. On a related note,
although we live in the age of social media, it is highly recommended that you
not become “virtual” friends (via Facebook, etc.) with students who are
currently in your classes.

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